DEX Europe is uniquely positioned to support our Clients and Partners across Eastern Europe, Ukraine, Kazakstan and Select CIS countries.
For over 30 years, DEX Europe has accumulated a deep understanding of our Heavy Industry clients’ operational environments, challenges, and key drivers.
These holistic industry insights allow us at DEX Europe to support our clients in reaching specific operational outcomes through ICT/OT/IIoT and Automation, Radio Frequency, Electrical Engineering Services, Field Technicians, Support Technician Services, and System Integration Services, all underpinned by Properly Designed communications infrastructure; Delivered, Supported, and Change Managed properly to ensure overall Solution integrity
DEX Europe partners with Globally recognised Technology leaders in designing, deploying fit-for-purpose, performance-driven solutions; always engineered to improve efficiency, safety, and productivity on local site-specific terms.
It is our goal to continue to grow in our core markets, leveraging our current relationship base, vendor partners and case experiences to attract and retain the most talented people to support and deliver sustainable outcomes to our clients.
The red thread that runs through DEX Europe is that of enabling the flow of Mission Critical Data from one point to another, turned into actionable information, which allows for intelligent and timely measures to be taken; Automatically, Autonomously, or Manually.
BEING A VALUE-ADDING PARTNER
DEX Europe's ambition is to achieve the status of a truly Value Adding Technology Partner to our Multinational clients.
We achieve this by adjusting our approach on a per-site and per-project basis so to, as effectively as conditions allow, ensure that our Clients reap the Safety, Efficiency, and Production benefits that any given Technology has the potential to deliver.
When the client experiences the seamless integration of Technology in their Operations, allowing them to stay focused on their own core business; We at DEX Europe know that we have added True Value to their operations and maintained the Trust that they extend to us.
SAFE OPERATIVE OUTCOMES
Although impressive strides have been made to improve worker safety in Heavy Industries such as Mining, Metals, Energy, Utilities, Paper & Pulp: the People that work in these industries still face some of the world’s most perilous working environments on a daily basis.
DEX Europe's approach to all endeavours starts by looking at the outcome that our clients are asking us to reach in a safe manner.
From the vantage point of the sought outcome: we reverse-engineering a path back to the very starting point of the Project, to ensure that our own Team can safely meet client expectations, but as importantly: Anything that is handed over to the client must deliver its intended value, Safely.
CHANGE MANAGEMENT
Innovation within many Heavy Industry verticals has the potential to address a wide range of issues such as decreasing access to resources, environmental impact, increased productivity in a safe and sustainable manner etc.
One of the main obstacles to implementing innovation in many Heavy Industries is organisational resistance to change or organisational hurdles for the implementation of new Processes and Procedures.
Many times the existing innovation models do not explicitly articulate the role of the actual People and how to engage/involve them in the process of leveraging innovation, which is why Technology, despite massive advances, has delivered but a small fraction of its promised value within most Heavy Industry verticals.
Being able to realise the full value from a given technology investment requires a massive focus on Change Management and the ongoing safeguarding of the processes put in place to deliver the Managed Change.
